Terms & Conditions

Last Updated: January 15, 2026

Effective Date: January 15, 2026

1. Definitions

In these Terms & Conditions:

  • "We," "Us," "Our" refers to Paravel
  • "You," "Your," "Client" refers to the individual or organization using our services
  • "Services" refers to AI integration services including Discovery Assessment, Exploratory Development, and Continuous Discovery Partnership
  • "Website" refers to paraveells.live and all associated pages
  • "Agreement" refers to these Terms & Conditions and any service-specific agreements

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our services.

You must be at least 18 years old and have the legal capacity to enter into binding agreements. If you are representing an organization, you confirm that you have authority to bind that organization to these terms.

3. Service Description

We provide AI integration services to organizations in Singapore and internationally. Our services include:

  • Discovery Assessment: Collaborative exploration of organizational processes and AI opportunities
  • Exploratory Development: Iterative development and integration of AI capabilities
  • Continuous Discovery Partnership: Ongoing support and optimization

Services are subject to availability and may be modified based on evolving technology and methodologies. Specific service details will be outlined in individual service agreements.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for service delivery
  • Make team members available for discovery sessions and feedback cycles
  • Maintain confidentiality of any proprietary methods or information we share
  • Use AI capabilities developed through our services in accordance with applicable laws
  • Provide timely feedback and approvals as required
  • Ensure you have necessary rights to any data or systems you share with us

5. Intellectual Property

Our Intellectual Property

All content, methodologies, frameworks, and materials we create or provide (excluding client-specific deliverables) remain our intellectual property. You may not copy, modify, distribute, or create derivative works without our written permission.

Client-Specific Deliverables

Upon full payment, you receive a license to use AI capabilities developed specifically for your organization. This license is non-exclusive and non-transferable. We retain the right to use general knowledge, techniques, and concepts developed during our engagement in future work.

Client Materials

You retain all rights to materials, data, and information you provide. By engaging our services, you grant us a limited license to use these materials solely for providing services to you.

6. Payment Terms

Service fees are specified in individual service agreements. General payment terms include:

  • Currency: All fees are quoted in Singapore Dollars (SGD)
  • Payment Methods: Bank transfer, corporate check, or approved electronic payment
  • Discovery Assessment: Full payment required before commencement
  • Exploratory Development: Typically invoiced in phases (e.g., 50% upon commencement, 50% upon completion)
  • Partnership: Monthly invoicing, due within 30 days of invoice date
  • Late Payments: Subject to 1.5% monthly interest on overdue amounts

7. Confidentiality

We treat all client information as confidential. We will not disclose your confidential information to third parties except:

  • With your explicit consent
  • To service providers bound by confidentiality obligations
  • When required by law or legal process
  • To protect our legal rights

You agree to maintain confidentiality of our proprietary methods, frameworks, and unpublished materials.

8. Disclaimers

Services Provided "As Is": While we strive for high-quality outcomes, AI development involves exploration and experimentation. We cannot guarantee specific results or performance levels.

No Warranties: We make no warranties, express or implied, regarding service outcomes, including warranties of merchantability or fitness for a particular purpose.

Not Professional Advice: Our services do not constitute legal, financial, or other professional advice. Consult appropriate professionals for such matters.

9. Limitation of Liability

To the maximum extent permitted by Singapore law:

  • Our total liability for any claim arising from our services shall not exceed the fees paid for those specific services
  • We are not liable for indirect, consequential, incidental, or punitive damages
  • We are not liable for losses resulting from your use or inability to use AI capabilities we develop
  • We are not liable for data loss if you fail to maintain appropriate backups

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your breach of these terms
  • Your violation of applicable laws
  • Your use of AI capabilities in ways not authorized by us
  • Claims that materials you provided infringe third-party rights

11. Termination

By Client

You may terminate services with 30 days written notice. You remain responsible for fees for services already provided and committed work in progress.

By Us

We may terminate services if you breach these terms, fail to make timely payments, or if continuing services becomes impractical.

Effects of Termination

Upon termination, you must pay all outstanding fees. We will provide you with completed deliverables and transition materials as appropriate. Confidentiality obligations survive termination.

12. Dispute Resolution

Governing Law: These terms are governed by the laws of Singapore.

Jurisdiction: Disputes shall be subject to the exclusive jurisdiction of Singapore courts.

Informal Resolution: Before pursuing formal proceedings, both parties agree to attempt good-faith informal resolution of disputes.

13. General Provisions

Entire Agreement: These terms, together with any service-specific agreements, constitute the entire agreement between parties.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver: Our failure to enforce any right does not constitute a waiver of that right.

Assignment: You may not assign this agreement without our written consent. We may assign our rights and obligations with notice to you.

Force Majeure: Neither party is liable for delays or failures due to circumstances beyond reasonable control.

14. Changes to Terms

We may update these Terms & Conditions from time to time. We will notify you of material changes by posting the updated terms on our website with a new "Last Updated" date. For active service agreements, changes become effective 30 days after notification.

Continued use of our services after changes indicates acceptance of the updated terms.

15. Contact Information

For questions about these Terms & Conditions, please contact us:

Company: Paravel

Email: [email protected]

Address: 2 Havelock Road, #05-01 Alpha House, Singapore 059763

Phone: +65 6483 7291